Feedback
We had spam yesterday, but this morning, when I came in - NO SPAM! NONE! Yea! And, the thing I like most about the Interceptor is that I don't have worry about it - at all. It works. It's very easy to maintain, has a great interface, and informative system reports that displays the status at a glance. I also know the guys at Espion constantly monitor the health of the Interceptor remotely, so that's a huge worry off my shoulders.
Network Manager
First National Banker's Bank
If you guys don’t mind a little praise, I communicate with a lot of vendors, including Microsoft, IBM, and Computer Associates, just to name a few. But when it comes to communicating with Espion, I can get support questions answered, and problems solved better and faster using email, than any other method with any other vendor. I think you guys do a great job!”
Sterling Bank, Technology Department
www.banksterling.com
Just a note to say our business experience with your office has been a very pleasant experience and we truly appreciate your efforts. Each time I phoned your office, regardless of who answered, I felt I was met with a smile and a friendly voice on the other end willing to assist me with any problem I might have. You have been very fair and professional in our dealings I appreciate your immediate attention to our discrepancy on our renewal amount. Thank You.
Sincerely,
Adminstrative Assistant to Vice President, MIS
National American Insurance Company
Things are going well here. We are very busy on so many fronts. Our Interceptor is working fine. I still think every company should have one.
And, as usual, we look forward to the updates. It gives us great comfort to know how diligently you guys work.
It is very impressive how fast and feature rich the updates are. I think that these spam guru's have many more surprises coming our way.
Thanks for your excellent work and presentation of the product. We are already very impressed.
Cleco Corp
I wanted to take a moment and let you know about an issue that we were having with our Interceptor on Friday January 9th, 2004 and what your guys there did to help resolve the issue.
I noticed that mail flow on Friday was very slow with regards to the incoming mail to our organization. I started looking at our mail server, Internet connection, firewall and finally the Interceptor. What I found that mail was getting to the Interceptor from outside but was very slow in getting inside to our Exchange server from the Interceptor.
I called Seth and discussed this with him; at that time Seth made me aware that they had been looking at our system since approximately 8:00 pm Thursday night. And he stated that our mail system was basically under a DDOS spam attack, he said that there were spikes in the system where it looked like we were receiving into the Interceptor about 13,000 messages an hour, which is not normal mail flow for our organization.
He said that the developers and other tech support engineers had been working on this and keeping tabs on the system throughout the night, to make sure that the system was filtering properly. Late Friday night and early Saturday morning they made some changes to the inbound mail queues to handle the overwhelming incoming mail and help speed the delivery to our employees.
This type of support is what I feel separates your company and product from the others in the market today, and will keep INTLX/Espion as a market leader for years to come.
I wanted to send me deepest appreciations and gratitude to the support team there for helping get this under control and mail flowing again. Mail is one of the lifebloods of our organization and without we miss out on business opportunities.
Please pass on my appreciation to all that were involved in helping with this issue and tell them I really appreciate all that they do.
Sincerely,
Director of Information Systems
Buchanan Associates
I wanted to share with you our joy of once again being “spam free.”
We love the “SPAMINATOR”
Thanks for your assistance,
Senior Vice President
Acadian Ambulance
My daily spam count is avg 230+ every single day. The Interceptor grabs about 99% of that load before it gets to my Inbox. THANKS!
MCSE, CCEA
ShareVista
I trust that you guys will take good care of me (us). Keep up the good work.
SCP Pool Corp
You guys rock! Just wanted to give you a little pat on the back.
You guys deserve it. I find in the I. T. world, there are very few times when people come up to you and say, "Thank you."
I truly commend you guys for everything that you have accomplished and I am excited and what new things you will bring to the table in later revisions of this product and any other products you may be working on.
System Administrator
C. H. Fenstermaker and Associates, Inc.
The latest step we’ve taken in the spam battle has helped tremendously. We’re forcing all email to go through the Interceptor, and now very little spam is getting through to the mailboxes.
Britton & Koontz Bank
Immediately after installing the Espion Interceptor into our network, I was amazed at the volume of detected SPAM. It turns out that over 68% of all our incoming email is SPAM, which was much higher than we anticipated. For one server with 245 mailboxes, that translated into over a quarter million quarantined SPAM emails in the first month with almost no false positives.
Many individuals, including our CEO, were delighted with the positive impact in their day, and took the time to congratulate us on getting the upper hand on the unwanted email overload. The decision to deploy the Espion Interceptor has turned out be one of the best high-impact, low-cost implementations of the year.
The hardened Espion Interceptor platform also provides an attachment management function, which has helped us to further eliminate virus-infected files from being delivered. It is an additional layer of security at the gateway to help protect our business operations.
Our primary ROI criteria were initially focused on the pure anti-SPAM benefits like improving employee productivity, blocking malicious code, eliminating inappropriate content in the work environment, however, an unexpected benefit of eliminating the enormous volume of SPAM from reaching our mail servers is the increased server performance and reduced data storage requirements, which alone can provide the basis for the full return on investment.
Remarkably, the Espion Interceptor is a breeze to install and configure and requires almost no maintenance. The secure web interface allows me to effortlessly manage the enterprise solution, while the clean client interface virtually eliminates all requests from end-users for training, support or assistance in releasing a specific email. Anyone that is plagued with SPAM should consider the Espion Interceptor.
Manager - Network Services
I-Sector Corporation
Looking at ROI on this move: I've been hearing estimates of 30 minutes to well over an hour in many cases...of on-the-job time saved each day by not having to deal with spam/porn. Most people are telling me this morning that they are now receiving NO spam or porn whatsoever!
Also, this lowers the workload on our Exchange (email) server dramatically [The intercepts are being done before the email ever reaches our network], meaning the mail server should run faster, have fewer problems, and last longer.
And finally, the unit is also doing security checks on attachments and the like and has already stopped more than a dozen potentially dangerous attachments on incoming email.
For the first time since we began this battle, I feel completely comfortable that there is no way the company can be sued because of offensive email.
Thank you from all of us for your support in letting me bring a "high end" product like the Interceptor from Espion/ShareVista into our system to fight offensive and damaging email!"
Director of IT
WBRZ
What is the Espion Interceptor? In a nutshell, it is the best thing to happen to C. H. Fenstermaker and Associates, Inc. My users were constantly being bombarded with SPAM in their mailboxes. We have been running the Interceptor for a little over a month now and it has reduced the amount of SPAM to virtually nothing. I had no idea that 79% of all of our email traffic was SPAM.
I appreciate the responsiveness of the Espion team in helping us implement the Interceptor. I also appreciate that you give me a voice in how the product works and evolves.
Keep up the good work and I look forward to a long relationship with Espion.
System Administrator
C. H. Fenstermaker and Associates, Inc.
“SJA loves the ‘spam killer’.”
IT Consultant
St. Joseph’s Academy
“Interceptor is working very well and we are all pleased with the results.”
Firm Manager
Keogh, Cox, and Wilson
Yesterday I looked at the reports. In 1 week we had received roughly 33,000+ emails. Roughly 25000- were spam. This morning I received NO spams at all.
IT manager
Marlow Industries Inc
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